Customer Centred Engagement (CCE) – combining personal and digital channels
Field Teams calling on Healthcare Professionals is more challenging than ever.
Every Account Manager minute engaging with customers must to be fully maximised.
How can you both improve access and make every interaction count?
- Full diary of meetings
- A shared agenda,
- Supported by other connected channels
Welcome to Customer Centred Engagement (CCE), a 3 step multi-channel cycle combining personal and digital channels.